Privacy Policy

1. Introduction

Welcome to Garbage-Buddy, a waste collection scheduling application owned and operated by Outofbox Inc. This Privacy Policy explains how we collect, use, and protect your information when you use our mobile application and related services.

By using Garbage-Buddy, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Address Information

To provide waste collection schedules, we collect and process the addresses you search for and save as favorites. This information is used solely to retrieve collection schedules from the City of London's official ZoneFinder API.

2.2 Device Information

We may collect device-specific information such as your device model, operating system version, and app version to provide technical support and improve our services.

2.3 Usage Data

We collect anonymous usage statistics to understand how users interact with our app and to improve functionality. This includes features used, app crashes, and performance metrics.

3. How We Use Your Information

• Provide accurate waste collection schedules for your addresses
• Save your favorite addresses for quick access
• Verify collection schedule accuracy through data validation
• Improve app performance and user experience
• Provide customer support and technical assistance
• Send important updates about service changes or app improvements

4. Data Storage and Security

Your favorite addresses are stored locally on your device and optionally backed up securely in the cloud to sync across your devices. We implement appropriate security measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

We do not sell, trade, or rent your personal information to third parties. Address data is only shared with the City of London's official ZoneFinder service to retrieve collection schedules.

5. Third-Party Services

Garbage-Buddy integrates with the following third-party services:

• City of London ZoneFinder API: To retrieve official waste collection schedules
• City of London Service Portal: For reporting missed pickups and service requests
• App Store/Google Play: For app distribution and updates

These services have their own privacy policies governing the use of your information.

6. Your Rights and Choices

You have the right to:

• Access and review your stored address information
• Delete saved addresses at any time
• Opt out of usage analytics (available in app settings)
• Request deletion of all your data
• Contact us with privacy-related questions or concerns

7. Children's Privacy

Garbage-Buddy is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to have it removed.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy within the app and updating the “Last updated” date. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Information

10. Legal Compliance

This Privacy Policy complies with applicable privacy laws including the Personal Information Protection and Electronic Documents Act (PIPEDA) in Canada and other relevant privacy regulations. We are committed to protecting your privacy rights and handling your personal information responsibly.